Sendinblue Enhanced Ecommerce

#Overview

WP Fusion’s Enhanced Ecommerce Addon (available for Plus and Professional license holders) supports sending ecommerce transaction data as Deals to your Sendinblue account for sales made in:

#Getting Started

Once you install the Enhanced Ecommerce addon, WP Fusion will load your available deal stages from Sendinblue. You can also refresh the available stages at any time by clicking the Refresh Available Lists & Fields button in the WP Fusion settings.

To begin syncing deals with Sendinblue you must first select a Deal Stage for new deals from the Enhanced Ecommerce tab in the WP Fusion settings.

The deal title will be name of the order in WooCommerce (or other supported ecommerce plugin), and the deal value will be set to the total amount of the sale.

#How it Works

When a customer checks out on your site, WP Fusion will create a new deal in Sendinblue with the order label, date, and invoice total.

This sale data will be associated with the subscriber record who made the purchase.

#How it Looks

WooCommerce orders appear as Deals in Sendinblue sales pipelines
The single deal view shows the title and value, and the deal description contains a list of purchased products and their prices.

#WooCommerce order statuses

If you’re using WooCommerce you can also associate WooCommerce order statuses with deal stages in Sendinblue.

This setting appears under the Enhanced Ecommerce tab in the WP Fusion settings.

When the order status is updated in WooCommerce, the deal stage will be updated in Sendinblue.

Warning: It is recommended not to sync Pending payment orders with Sendinblue. When this is enabled, WP Fusion needs to create a contact record and a deal in Sendinblue as soon as the pending order is created in WooCommerce, and then update it less than a second later when the payment is processed.

This slows down your checkout with many duplicate API calls and in most cases isn’t necessary. A more performant method of tracking incomplete payments is to use Abandoned Cart Tracking.

Note: By default, running a WooCommerce Orders (Ecommerce addon) export operation from the Advanced settings tab will only export “paid” orders (Processing or Completed). However, if you have enabled additional order statuses for sync to a Sendinblue stage, then running the export will process those additional statuses as well.

This can be used to export refunded or cancelled orders to Sendinblue in addition to the paid orders.