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Add WooCommerce Customer 'Company' field for Klaviyo sync to 'Organization'
Add WooCommerce Customer 'Company' field for Klaviyo sync to 'Organization'
Under Review
Category: Plugin Integration Enhancements
Robert Hemsing shared this idea
Updated: October 16, 2024
Robert Hemsing shared this idea
Updated: October 16, 2024
Hey Rob 👋. Not sure I understand. You should be able to map the company field with Organization like this: https://i.wpfusion.com/JbTLT92l
That’s strange! I don’t have that field. There’s no field with the word ‘company’ at all in my contact fields in any of the sections. See screenshot of the WooCommerce Customer section: https://www.loom.com/i/65e9da25bd824dd081b0968dae1b444c
Want me to open a support ticket so I can give you admin access to a staging site?
Hmm. 🤔
Because the fields are mapped based on the usermeta key, if two plugins share the same field, it’s possible it’s being displayed in another section.
It’s not on the page at all?
What if you type billing_company into the Additional Fields section at the bottom, does it sync then? (it should)
Also happy to check it out on a staging site if you want to put in a ticket 👍
Found out what it is! We disabled the Company field on the checkout page via Appearance > WooCommerce which then disables it in the WP Fusion contact fields as well.
The Company field still shows in the WP User admin backend though so I feel it shouldn’t be completely hidden int he WP Fusion settings? My client mostly uses the field when creating wholesale customers in the website backend but for now I’m just going to enable the Company field on the checkout page front-end so we can sync the data.
Ahhh, I see. That makes sense. We load the list of available fields based on what’s on the checkout.
Appearance >> WooCommerce isn’t a part of WooCommerce. What plugin are you using to customize the checkout fields?
We’ll probably need to add compatibility with that specific plugin, because if we don’t build the list of fields based on what’s visible on the checkout, there’s a possibility that we’ll miss custom fields that have been added.
I think it actually is? Appearance > Customise > WooCommerce > Checkout. I tested this on the Storefront theme and with only WooCommerce Core enabled and no other plugins. It still shows. Tested it on the Twenty Twenty-One theme too and the settings options are still showing.
Ahhh I see I didn’t realize it was inside the Customizer.
Got it. We’ll take a look for next week’s release 👍
In the meantime, typing “billing_company” into the Additional Fields at the bottom should also enable it.