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Booking WP add AM / PM to the time


Can you add AM / PM to the time in “appointment_date” for WooCommerce Appointments – Appointment Date. Currently, it sends data to ActiveCampaign 00:00.

Booking WP uses WordPress general settings for time is set as AM/PM, so when an appointment is booked for 2PM, this goes to ActiveCampaign as 02:00. In the UK this would be obviously 2PM, but in other time zones, it could easily be 2AM due to the time difference. So we have people missing appointments.

By adding ##:## PM or ##:## AM would then mean when an automation is sent out via email it would then include the AM or PM, reducing confusion across time zones.

Completed Category: Core Feature Enhancements David Stark shared this idea Updated: July 19, 2021

4 thoughts on “Booking WP add AM / PM to the time”

  1. Sure, we can do that 🙂

    We’ll have the value that’s synced reflect the time format in the WP general settings, if the value is being synced as a text field.

  2. This is complete for v3.37.27. If the field format for `appointment_date` is set to `text` in the Contact Fields settings, the date and time will be synced using the default format set in Settings >> General.

  3. Hey Jack,

    I sent a support ticket about an ActiveCampaign automation issue relating to `appointment_date` but haven’t heard anything from you guys.

    ActiveCampaign have said that in order for automation’s to work, the “Date” and “Time” need to be submitted on different fields.

    Could a new field be added and the original field rename. I will then still be able to add both the date and time to emails, with the time field in text mode to allow for AM / PM.

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