EDD Cancellation Survey
Gather helpful insights into the reasons people cancel their EDD subscriptions
- Easy to use
- Regularly updated
- Thoroughly supported
Gain useful insights into your customers
Use your subscription cancellation data to improve your products
Ask users why they are cancelling
Getting data on why your customers cancel an Easy Digital Downloads subscription can give you valuable insights. Prompt users to provide a reason for why they are cancelling right in the flow with the option to make it required. Set a custom headline, content, and any number of selectable reasons.
Get reports on what are the most common reasons
See what the most common reasons for cancelling a subscription are to make informed decisions on how to improve customer retention. Also see how much you made on subscriptions or the average length of subscription based on their cancellation reason.
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