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Technical Support

Billing Issue

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Pre-sale Question

Note: Please make sure you're running the latest version of WP Fusion (v3.40.29) before submitting a support ticket.

License Key*

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Summary*

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Describe your issue*

Please describe the issue you are having. Some tips:

If you can, try and capture the issue in the WP Fusion logs, and include a screenshot (below).
If you're comfortable sharing an admin login to your site this often helps us resolve problems faster.
If the problem affects a specific user, let us know the username or email address of the affected user.
Videos / screencasts: We prefer a written description of any technical issues (optionally with screenshots), because it makes it easy to refer back to your original inquiry later. Submitting a video or screencast may slow down the support process because we first need to transcribe your video into text. If you do need to send a video / screencast, please keep it shorter than one minute.

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Feature Request*

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Your Question*

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