4
votes
Additional tag options for SureCart
Expand options to set/remove tags by product price, product variations, subscriptions, payment plans, etc. This would allow us to better track purchases and refunds in our CRM.
Also: detect custom fields added to SureCart checkout forms and make them available for mapping and syncing.
Also: Update the name detection so it properly uses the customer first/last name instead of generating the name based on the display name.
Accepted
Category: Plugin Integration Enhancements
Diane Heller shared this idea
Updated: November 21, 2023
Diane Heller shared this idea
Updated: November 21, 2023
At the moment SureCart’s API only supports triggering “integrations” when a product is purchased or refunded.
We can’t target variations, subscription statuses, payment plans, etc.
But if SureCart adds support for that we’ll be all over it 🙂
Any chance it’ll allow you to tag cart abandons?
We actually could do this now, since it doesn’t depend on the SureCart integration system.
I’ve put it in as a separate request at https://wpfusion.com/feature-requests/surecart-abandoned-cart-tracking/, if you vote there it will subscribe you to updates
Jack, thanks for the reply. I brought this to the attention of Adam over at SureCart and he said they will get you what you need!
Also, I just realized with SureCart purchases the tag is applied and associated with the email but the other info on the checkout page is not carried over such as name and address. Hopefully, you can add the checkout fields as well.
Thanks Diane, that would be great!
I’ve taken a quick look and we were able to fix the issue of the name not syncing. That change will go out in next week’s update.
For the address— what we should really do is detect any fields added to the checkout form (including custom fields) and make them available for sync. I’ve updated this request to include that as well.
Jack, I hope SureCart got you what you need to improve the tagging. I was also wondering if there might be a way to somehow bring in the cost of the product purchases over to Ontraport contact record. It would be amazing if we could track SureCart customer purchase data over time in Ontraport. ie: specific customer spent $XX. Do you know if this might be possible?
This is actually possible now, but it would be a different request since it’s via our Enhanced Ecommerce addon (with our Plus license).
I’ve added the request for you here: https://wpfusion.com/feature-requests/surecart-enhanced-ecommerce/
If you vote or comment on it it will subscribe you to updates 😎👍
That’s wonderful news Jack!