You can also apply tags based on the event ticket purchased, and sync event details to custom fields in your CRM, such as Event Date, Venue, and Booking Time.
Syncing customer and attendee details
By default WP Fusion will add the person who purchases the tickets to your CRM (via the WooCommerce integration).
To add event attendees as separate contacts, navigate to the WP Fusion tab in the WooCommerce product and check the box for Add attendees.
You can also specify tags to be applied just to event attendees.
If an order is later refunded, any tags applied to the event attendees at checkout will be automatically removed.
Event time and venue
WP Fusion also lets you sync the event date, time, and venue name from your events to the customer’s contact record in your CRM, so this data can be merged into emails. These fields can be enabled from the Contact Fields list in the WP Fusion settings.
Custom attendee fields
If you’re using the Custom Attendee Fields addon, any custom fields you’ve added to checkout will appear under the FooEvents section in the Contact Fields tab of the WP Fusion settings.
For each custom field you can specify a corresponding custom field in your CRM in which to store the data.
If the FooEvents Bookings extension is active, you will also see two addition fields under the FooEvents header in the Contact Fields list, Booking Date and Booking Time.
When someone makes a booking via a bookable event, their selected date and time will be synced to the corresponding custom fields in your CRM.
You can then use this data in automations in your CRM to send pre-event and/or followup reminder emails and SMSs to your event attendees.
WP Fusion allows you to sync the Zoom meeting ID and join URL to custom fields in your CRM when an attendee registers for a Zoom event. You can enable the fields Zoom Meeting ID and Zoom Join URL from the FooEvents section of the Contact Fields settings.
When an attendee buys a ticket or registers for an event that includes a Zoom meeting, the corresponding custom fields will be updated in your CRM.