Ontraport Overview

Overview

WP Fusion’s Ecommerce Addon (available for Plus and Professional license holders) now supports sending ecommerce transaction data to your Ontraport account, for sales made in WooCommerce, Easy Digital Downloads, or LifterLMS.

Getting Started

After you install the Ecommerce Addon (or update to the latest version), WP Fusion will load a list of all configured products in your Ontraport account. When you go to configure a product in WooCommerce or Easy Digital Downloads, you’ll see a new dropdown field where you can link a product on your store with a product already in your Ontraport account.

If you don’t already have the products created in Ontraport, don’t worry… WP Fusion will automatically create them for you at the time of checkout, based on the existing WooCommerce / EDD product details. WP Fusion will intelligently detect variable products in WooCommerce and create additional Ontraport products based on those variations.

How it Works

When a customer checks out on your site, WP Fusion will create a new transaction in Ontraport with the products purchased, the quantities, and total sale value. This sale data will be tied to the contact record who made the purchase.

How it Looks

Products dynamically added to the Ontraport products list, including variable products.

 

Purchases will be tracked in Ontraport’s purchase logs and can be used in all reports.

 

You can also view a customer’s purchase history from the Purchases tab within their contact record.

 

Refunds

If you refund an order in WooCommerce, or change an order’s status to Refunded, the transaction will automatically be updated in Ontraport.

Limitations

Right now the system will send products/variations purchased, quantities, and prices. We are still working against some limitations in the Ontraport API, but we plan to include coupon usage tracking, taxes, and shipping methods as soon as possible.