WP Fusion integrates with the GiveWP donation plugin to sync donors with any one of 40+ supported CRMs and marketing automation platforms, and apply tags and/or lists based on their donation level and subscription status.
With WP Fusion active, a new pane will appear when editing the settings for any donation form.
Here you can specify whether or not contacts should be added to your CRM after they make a donation. You can also specify any tags to apply.
Donation Level Settings
From the Donation Options tab you can create multiple donation levels. Here you can also tag contacts by level, allowing you to segment donors by their donation amount in your CRM.
You can configure the field mapping between your Give donor fields and custom fields in your CRM in WP Fusion’s Contact Fields settings.
For each field in Give, you can select a corresponding field in your CRM. When a donation is made, the enabled fields will be synced to your CRM.
In addition to the standard Give fields, you’ll also see two “pseudo” fields:
- Donations Count: This will be updated each time a donation is made, and will be a number indicating how many donations have been given by the donor.
- Total Donated: This will be updated each time a donation is made, and will be a number indicating the total amount ever donated by the donor.
If you’re using the Form Field Manager addon for Give, you can add custom fields to your donation forms, and WP Fusion supports syncing these fields to custom fields in your CRM.
Any custom fields you’ve added to your donation forms will show up under the Give header at Settings » WP Fusion » Contact Fields. From here you can choose a corresponding custom field in your CRM to store the collected data.
If you’re using the Gift Aid addon for Give, you can sync the Gift Aid address provided by the donor to custom fields in your CRM. These Gift Aid fields will appear beneath the main Gift fields in the Contact Fields list when the Gift Aid plugin is active.
Video – GiveWP General Settings and Donation Level Settings
If you have the Recurring Donations addon for Give active, two additional settings will appear on the WP Fusion panel.
Those options are:
- Apply Tags – Recurring: These tags will be applied in your CRM in addition to the “Apply Tags” tags, when a donor makes a recurring donation.
- Apply Tags – Cancelled: These tags will be applied in your CRM when a recurring donation is cancelled, either by an admin, the user, or the gateway.
- Apply Tags – Failed: These tags will be applied in your CRM when a recurring donation payment fails.
Video – GiveWP Recurring Donations
Funds & Designations
WP Fusion also supports the Funds & Designations extension, allowing you to apply tags in your CRM when a donation is made to a specific fund.
The settings for this are found at Settings » WP Fusion » Integrations » Give Funds.
In addition to applying tags, you can also sync a donor’s selected fund to a custom field in your CRM. This can be turned on by enabling the Selected Fund field for sync from the Contact Fields settings.
Video – GiveWP Custom Fields
WP Fusion provides two batch operations for GiveWP data, to allow you to sync historical donor and payment data to your CRM. These can be found under Settings » WP Fusion » Advanced » Batch Operations in the WP Admin.
The two options are:
- Give donations: This operation goes through all of your Give donations (payments) in order from oldest to newest. For each payment it will create or update the donor’s contact record in your CRM, and apply any tags configured for that donation form. If the donation is a recurring donation, tags will be applied based on the donor’s current subscription status.
- Give donors: This operation goes through all of your Give donors, and for each it will create or update the donor’s contact record in your CRM. If you’ve enabled the Total Donated or Donations Count fields for sync, these will also be updated. This operation does not modify any tags.
If you’re using WP Fusion’s Enhanced Ecommerce addon, you’ll also see a third option:
- Give donations (Ecommerce addon): This operation looks for Give payments that have already been processed by the core WP Fusion (contact records were created and tags were applied), but that haven’t yet been processed by the Enhanced Ecommerce addon.You would only need to run this operation if you’d already been using WP Fusion with Give for some time, and you’ve just installed the Enhanced Ecommerce addon and now need to sync the ecommerce data to your CRM as well.