Encharge Event Tracking


Using WP Fusion you can track events from WordPress plugins in Encharge— allowing you to track customer behavior on your site and trigger flows based on purchases, course progress, video engagement, form submissions, and more.

#How it works

You can configure events globally, or on individual courses, forms, and products.

Syncing events from BuddyBoss allows you to send additional details like the forum topic title, content, and group name (when someone joins a group).

Each event can contain a title, and any number of key/value pairs containing the event data.

In this example WooCommerce product purchases and new orders are configured to send events to Omnisend.

When an event is tracked in a supported plugin, it will be recorded to the WP Fusion activity logs, and sent to the corresponding person’s subscriber record in Encharge.

WP Fusion’s event tracking with LearnDash supports course progress and quiz attempts.

Tracked events will then show up in that subscribers activity timeline, and can also be used as triggers and conditions in automations.

For more information on events in Encharge, see the Encharge documentation.

#How it looks

Events are displayed in the activity timeline on Encharge subscriber records.

A subscriber record in Encharge showing events added by WP Fusion
Events from WordPress appear on the subscriber’s activity timeline in real time.

In this case, we’re using the LearnDash integration to sync course progress as events. You can click on any event to expand it and see its properties (for example quiz score, course progress, or last lesson completed).

Events can also be used as triggers in automations.

A screenshot showing the configuration of an event trigger in an Encharge flow.
Events can trigger Flows in Encharge. In this example an email is sent when a user completes the second lesson in the course.

Select the event name, and optionally choose one or more property conditions. When the event is triggered for a contact, the Flow will run.

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