How to Connect Intercom to WordPress

In this video, you will learn how to install WP Fusion and set up a direct connection to your Intercom account.

To get started, install and activate the WP Fusion plugin, then navigate to Settings -> WP Fusion. From the ‘Select Your CRM’ dropdown choose ‘Intercom’. To enable the connection to Intercom we need to locate your Access Token.

This can be found by logging into your Intercom account and clicking on profile icon in the bottom left corner and choosing ‘Settings’.

And go to Developers » Developers Hub and create a new App.

Inside your App, go to Configure » Authentication » Access Token

Copy the Access Token and paste it into the appropriate field in WP Fusion.


Then, click on ‘Connect’.

WP Fusion will now establish a direct connection to your Intercom account and import your tags and custom fields.

To finalize the process click on ‘Save Changes’.

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