How to Connect Omnisend to WordPress

#Overview

In this guide, you will learn how to install WP Fusion and set up a direct connection to integrate your WordPress website with your Omnisend account.

To get started install and activate the WP Fusion plugin, then navigate to Settings » WP Fusion.

From the ‘Select Your CRM’ list choose ‘Omnisend’.

Screenshot of the WP Fusion Settings page showcasing seamless CRM integration. Includes options for setting up API configuration with a drop-down menu for selecting your preferred CRM. Displays API Key and License Key fields with options to connect or deactivate, alongside a Save Changes button.

Enter your API key, which can be found in your Omnisend account here, and click ‘Connect’ to initialize the connection.

Once the connection is completed, click Save Changes below to save the changes.

That’s it! Your site is connected, and new WordPress users and customers will automatically be synced with Omnisend in real time.

#Connect your store to Omnisend

To use automations, first you need to enable Site tracking in WP Fusion.

Screenshot of Omnisend settings showcases a checked checkbox for enabling site tracking, along with a blurred Brand ID field and a link to Find Your Brand ID. Seamlessly integrate with WP Fusion CRM integration for enhanced marketing capabilities.

Go to your Omnisend account, navigate to Automation, and click ‘Connect your store’.

A webpage section titled Automate your marketing to sell more with less effort features WP Fusion CRM integration for tailored messages and workflow automation. A button reads Browse pre-built workflows, and a note highlights the need to connect your store via + Connect your store.
Select ‘Other’, enter your store URL, and click ‘Connect Store’.

User interface for connecting a store to Omnisend with WP Fusion CRM integration. Text instructions are provided with a field for entering the store URL (example: wpfusion.com) and a green Connect store button, highlighted by an orange arrow pointing to it.

Then click ‘Verify and Connect’.

A step labeled 3 instructs to Check if the connection is successful. For seamless WP Fusion CRM integration, a teal button below reads Verify & connect, with an orange arrow pointing towards it.

This will check if the tracking snippet is installed and then the store is connected.

Note: In some cases it can take up to 24 hours to validate the tracking script and enable automations in Omnisend. If Omnisend was unable to automatically verify your store, you will see a banner across the top of your account.
Screenshot of a webpage with a message: Your store is under the validation process that may take up to 24 hours. Until it is validated, feel free to play around with our Starter plan featuring WP Fusion CRM integration. Menu options include Campaigns, Automation, Forms, Audience, Reports, Live View.If your store does not appear validated after 24 hours, please contact Omnisend support.

#Video

#Omnisend tags

At the moment it’s not possible to remove tags via the Omnisend API.

To get around this, when a tag is removed WP Fusion will update a custom property on the subscriber with the tag name, and the value set to false.

When loading tags, WP Fusion will also check the subscriber’s custom property values to generate an accurate list of the subscriber’s tags.

This makes Omnisend fully functional with all of WP Fusion’s features and integrations. If you would prefer not to see this custom properties in your account, you can also create an automation to remove the associated tag when the custom property is updated.

#Event Tracking

The dashboard showcases contact activity details for a user, including email, creation date, and channel information, seamlessly integrated with WP Fusion CRM. Recent activities like joining a group and tracking course progress are listed with timestamps.
Custom events tracked by WP Fusion show up in each subscriber’s activity feed.
Screenshot of a webpage showing an event details pop-up, featuring Course Progress - My cool course with JSON data: {last_step: Lesson One, percent: 85}. A Copy event button is visible below, seamlessly integrating WP Fusion CRM for enhanced tracking and management.
Clicking Event Details shows the details for a specific event. These values can then be used in automations.

WP Fusion’s Event Tracking Addon can send events in real time from supported plugins to Omnisend. For more information, see the documentation.

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